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Browsing by Author Cleland, Jennifer

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Issue DateTitleAuthor(s)
May-2007Theory-based communication skills training for medicine counter assistants to improve consultations for non-prescription medicinesWatson, Margaret C.; Cleland, Jennifer; Inch, Jackie; Bond, Christine M.; Francis, Jillian Joy
2007Using theory to improve communication : designing a communication skills training package for medicine counter assistantsCleland, Jennifer; Francis, Jillian Joy; Watson, Margaret; Inch, Jackie; Bond, Christine
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