| dc.contributor.author | Wu, Jiacong | |
| dc.contributor.author | Wang, Yu | |
| dc.contributor.author | Zhang, Ru | |
| dc.contributor.author | Cai, Jing | |
| dc.date.accessioned | 2018-10-15T08:10:10Z | |
| dc.date.available | 2018-10-15T08:10:10Z | |
| dc.date.issued | 2018-10-05 | |
| dc.identifier.citation | Wu , J , Wang , Y , Zhang , R & Cai , J 2018 , ' An Approach to Discovering Product/Service Improvement Priorities : Using Dynamic Importance-Performance Analysis ' , Sustainability , vol. 10 , no. 10 , 3564 . https://doi.org/10.3390/su10103564 | en |
| dc.identifier.issn | 2071-1050 | |
| dc.identifier.other | PURE: 139892582 | |
| dc.identifier.other | PURE UUID: a2d959a2-069c-4dfb-bd6c-bfc9ada3ed96 | |
| dc.identifier.other | Scopus: 85054504767 | |
| dc.identifier.uri | http://hdl.handle.net/2164/11255 | |
| dc.description | This research was funded by the National Natural Science Foundation of China grant numbers 71772075, 71302153, and 71672074; the Technology R&D Foundation of Guangzhou, China grant number 201607010012; the Social Science Foundation of Guangzhou, China grant number 2018GZYB31; and the Foundation of Chinese Government Scholarship grant number 201806785010. Any opinions, findings, and conclusions or recommendations expressed in this paper are those of the authors and do not necessarily reflect the views of the above funding agencies. | en |
| dc.format.extent | 27 | |
| dc.language.iso | eng | |
| dc.relation.ispartof | Sustainability | en |
| dc.rights | © 2018 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (http://creativecommons.org/licenses/by/4.0/). | en |
| dc.subject | improvement priorities | en |
| dc.subject | online customer reviews | en |
| dc.subject | sentiment analysis | en |
| dc.subject | importance-performance analysis | en |
| dc.subject | HD28 Management. Industrial Management | en |
| dc.subject.lcc | HD28 | en |
| dc.title | An Approach to Discovering Product/Service Improvement Priorities : Using Dynamic Importance-Performance Analysis | en |
| dc.type | Journal article | en |
| dc.contributor.institution | University of Aberdeen.Business Management | en |
| dc.contributor.institution | University of Aberdeen.Business and Management Studies | en |
| dc.description.status | Peer reviewed | en |
| dc.description.version | Publisher PDF | en |
| dc.identifier.doi | https://doi.org/10.3390/su10103564 | |
