| dc.contributor.author | Dixon-Woods, Mary | |
| dc.contributor.author | Minion, Joel T | |
| dc.contributor.author | McKee, Lorna | |
| dc.contributor.author | Willars, Janet | |
| dc.contributor.author | Martin, Graham | |
| dc.date.accessioned | 2014-10-21T15:39:01Z | |
| dc.date.available | 2014-10-21T15:39:01Z | |
| dc.date.issued | 2014-08 | |
| dc.identifier.citation | Dixon-Woods , M , Minion , J T , McKee , L , Willars , J & Martin , G 2014 , ' The friends and family test : a qualitative study of concerns that influence the willingness of English National Health Service staff to recommend their organisation ' , Journal of the Royal Society of Medicine , vol. 107 , no. 8 , pp. 318-325 . https://doi.org/10.1177/0141076814532392 | en |
| dc.identifier.issn | 0141-0768 | |
| dc.identifier.other | PURE: 35840548 | |
| dc.identifier.other | PURE UUID: 4965587b-54d5-4d44-aa3d-20477ef07e0a | |
| dc.identifier.other | PubMed: 24781160 | |
| dc.identifier.other | Scopus: 84905675296 | |
| dc.identifier.uri | http://hdl.handle.net/2164/3739 | |
| dc.format.extent | 8 | |
| dc.language.iso | eng | |
| dc.relation.ispartof | Journal of the Royal Society of Medicine | en |
| dc.rights | This article is distributed under the terms of the Creative Commons Attribution 3.0 License (http://www.creativecommons.org/licenses/by/3.0/) which permits any use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access page (http://www.uk.sagepub.com/aboutus/openaccess.htm). | en |
| dc.subject | quality of care | en |
| dc.subject | net promoter | en |
| dc.subject | staff concerns | en |
| dc.subject | soft intelligence | en |
| dc.subject | National Health Service | en |
| dc.subject | R Medicine | en |
| dc.subject.lcc | R | en |
| dc.title | The friends and family test : a qualitative study of concerns that influence the willingness of English National Health Service staff to recommend their organisation | en |
| dc.type | Journal article | en |
| dc.contributor.institution | University of Aberdeen.Other Applied Health Sciences | en |
| dc.contributor.institution | University of Aberdeen.Business Management | en |
| dc.description.status | Peer reviewed | en |
| dc.description.version | Publisher PDF | en |
| dc.identifier.doi | https://doi.org/10.1177/0141076814532392 | |
| dc.identifier.vol | 107 | en |
| dc.identifier.iss | 8 | en |
