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Beyond metrics? : Utilizing 'soft intelligence' for healthcare quality and safety

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dc.contributor.authorMartin, Graham P
dc.contributor.authorMcKee, Lorna
dc.contributor.authorDixon-Woods, Mary
dc.contributor.institutionUniversity of Aberdeen.Other Applied Health Sciencesen
dc.contributor.institutionUniversity of Aberdeen.Business Managementen
dc.contributor.institutionUniversity of Aberdeen.Aberdeen Centre for Evaluationen
dc.date.accessioned2015-10-01T14:32:01Z
dc.date.available2015-10-01T14:32:01Z
dc.date.issued2015-10
dc.descriptionCopyright © 2015 The Authors. Published by Elsevier Ltd. All rights reserved. Acknowledgments We acknowledge with gratitude our colleagues on the wider study, especially Janet Willars, who undertook most of the interviews used in this article. We would also like to thank the study's participants, and three anonymous peer reviewers. We thank the United Kingdom Department of Health Policy Research Programme (grant number 0770017) for funding this research programme of which this study was a part. Mary Dixon-Woods’ contribution was supported by a Wellcome Trust Senior Investigator award (grant number WT097899MA). Graham Martin's contribution to writing up the paper was supported by the National Institute for Health Research (NIHR) Collaboration for Leadership in Applied Health Research and Care East Midlands. The views and opinions expressed herein are those of the authors, and do not necessarily reflect those of the Policy Research Programme, the NHS, the NIHR, or the Department of Health.en
dc.description.statusPeer revieweden
dc.format.extent8
dc.format.extent255595
dc.identifier56927105
dc.identifier1c5b34ce-e385-455e-bbae-42188981285e
dc.identifier26282705
dc.identifier84939538295
dc.identifier.citationMartin, G P, McKee, L & Dixon-Woods, M 2015, 'Beyond metrics? Utilizing 'soft intelligence' for healthcare quality and safety', Social Science & Medicine, vol. 142, pp. 19-26. https://doi.org/10.1016/j.socscimed.2015.07.027en
dc.identifier.doi10.1016/j.socscimed.2015.07.027
dc.identifier.issn0277-9536
dc.identifier.urihttp://hdl.handle.net/2164/4966
dc.identifier.vol142en
dc.language.isoeng
dc.relation.ispartofSocial Science & Medicineen
dc.subjectpatient safetyen
dc.subjecthealthcare quality metricsen
dc.subjectknowledge managementen
dc.subjectEnglanden
dc.subjectR Medicineen
dc.subject.lccRen
dc.titleBeyond metrics? : Utilizing 'soft intelligence' for healthcare quality and safetyen
dc.typeJournal articleen

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