University of Aberdeen logo

AURA - Aberdeen University Research Archive

 

An Approach to Discovering Product/Service Improvement Priorities : Using Dynamic Importance-Performance Analysis

Simple item page
dc.contributor.authorWu, Jiacong
dc.contributor.authorWang, Yu
dc.contributor.authorZhang, Ru
dc.contributor.authorCai, Jing
dc.contributor.institutionUniversity of Aberdeen.Business Managementen
dc.date.accessioned2018-10-15T08:10:10Z
dc.date.available2018-10-15T08:10:10Z
dc.date.issued2018-10-05
dc.descriptionThis research was funded by the National Natural Science Foundation of China grant numbers 71772075, 71302153, and 71672074; the Technology R&D Foundation of Guangzhou, China grant number 201607010012; the Social Science Foundation of Guangzhou, China grant number 2018GZYB31; and the Foundation of Chinese Government Scholarship grant number 201806785010. Any opinions, findings, and conclusions or recommendations expressed in this paper are those of the authors and do not necessarily reflect the views of the above funding agencies.en
dc.description.statusPeer revieweden
dc.format.extent27
dc.format.extent887665
dc.identifier139892582
dc.identifiera2d959a2-069c-4dfb-bd6c-bfc9ada3ed96
dc.identifier85054504767
dc.identifier.citationWu, J, Wang, Y, Zhang, R & Cai, J 2018, 'An Approach to Discovering Product/Service Improvement Priorities : Using Dynamic Importance-Performance Analysis', Sustainability, vol. 10, no. 10, 3564. https://doi.org/10.3390/su10103564en
dc.identifier.doi10.3390/su10103564
dc.identifier.iss10en
dc.identifier.issn2071-1050
dc.identifier.otherORCID: /0000-0003-4823-604X/work/147046791
dc.identifier.urihttp://hdl.handle.net/2164/11255
dc.identifier.vol10en
dc.language.isoeng
dc.relation.ispartofSustainabilityen
dc.subjectimprovement prioritiesen
dc.subjectonline customer reviewsen
dc.subjectsentiment analysisen
dc.subjectimportance-performance analysisen
dc.subjectHD28 Management. Industrial Managementen
dc.subject.lccHD28en
dc.titleAn Approach to Discovering Product/Service Improvement Priorities : Using Dynamic Importance-Performance Analysisen
dc.typeJournal articleen

Files

Original bundle

Now showing 1 - 1 of 1
Thumbnail Image
Name:
An_Approach_to_Discovering_Product_and_Service_Improvement_Priorities_.pdf
Size:
866.86 KB
Format:
Adobe Portable Document Format
Download

License bundle

Now showing 1 - 1 of 1
No Thumbnail Available
Name:
license.txt
Size:
8.31 KB
Format:
Plain Text
Description:
Download

Collections

All research
Management Studies research
University Office research