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The strategic impacts of Intelligent Automation for knowledge and service work : An interdisciplinary review

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Coombs, C, Hislop, D, Taneva, S K & Barnard, S 2020, 'The strategic impacts of Intelligent Automation for knowledge and service work : An interdisciplinary review', The Journal of Strategic Information Systems, vol. 29, no. 4, 101600. https://doi.org/10.1016/j.jsis.2020.101600

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