Eslava Bautista, Jorge ManuelCottrill, CaitlinBeecroft, Mark2021-02-232021-02-232021-05-31Eslava Bautista, J M, Cottrill, C & Beecroft, M 2021, 'Impacts of decarbonization on the automotive after sales sector : A review of evidence', Proceedings of the Institution of Mechanical Engineers, Part D: Journal of Automobile Engineering, vol. 235, no. 6, pp. 1516-1526. https://doi.org/10.1177/0954407020974793ORCID: 0000-0003-2495-7707https://hdl.handle.net/2164/15910Open Access via the SHEDL Sage agreement Declaration of conflicting interests The author(s) declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article. Funding The author(s) received no financial support for the research, authorship, and/or publication of this article.111321201engAutomotive after salesspare partscustomer servicedecarbonizationelectrification of vehiclesTA Engineering (General). Civil engineering (General)Mechanical EngineeringAerospace EngineeringTAImpacts of decarbonization on the automotive after sales sector : A review of evidenceJournal article10.1177/0954407020974793http://www.scopus.com/inward/record.url?scp=85097083982&partnerID=8YFLogxK2356