McCann, SharonEntwistle, VikkiOliver, LindsayLewis-Barned, NickHaines, RebeccaCribb, Alan2024-07-112024-07-112024-05-31McCann, S, Entwistle, V, Oliver, L, Lewis-Barned, N, Haines, R & Cribb, A 2024, 'Telephone consulting for ‘Personalised Care and Support Planning’ with people with long-term conditions : a qualitative study of healthcare professionals’ experiences during COVID-19 restrictions and beyond', BMC Primary Care, vol. 25, 193. https://doi.org/10.1186/s12875-024-02443-z2731-4553ORCID: /0000-0002-0856-4025/work/163664810https://hdl.handle.net/2164/23782For the purpose of open access, the author has applied a CC BY public copyright licence to any Author Accepted Manuscript version arising from this submission. The authors are very grateful to the health professionals who generously made time to participate in interviews and share their experiences.1340676engHealthcare professionals’ experienceslong-term conditionsPersonalised care and support planningperson-centred careprimary carequalitative interviewsself-management supporttelephone consultingR MedicineRJournal article10.1186/s12875-024-02443-z25