Ambrosino, GiorgioNelson, John DBoero, MarcoRamazzotti, DoraMulley, CorrineNelson, John D2016-11-032016-11-032016Ambrosino, G, Nelson, J D, Boero, M & Ramazzotti, D 2016, From the Concept of Flexible Mobility Services to the ‘Shared Mobility Services Agency’. in C Mulley & J D Nelson (eds), Paratransit : Shaping the Flexible Transport Future. Transport and Sustainability, vol. 8, Emerald Group Publishing Limited, pp. 203-215. https://doi.org/10.1108/S2044-994120160000008010978-17863522621786352265978-1-78635-225-52044-9941http://hdl.handle.net/2164/7651ACKNOWLEDGEMENT This research was supported by the Research Councils UK Digital Economy programme award (reference: EP/G066051/1) to the dot.rural Digital Economy Hub, at the University of Aberdeen13482816engSDG 11 - Sustainable Cities and Communitiesflexible transport servicesagencyurbanauthorityICTTA Engineering (General). Civil engineering (General)Engineering and Physical Sciences Research Council (EPSRC)EP/G066051/1TABook item10.1108/S2044-9941201600000080108