Cleland, JenniferFrancis, Jillian JoyWatson, MargaretInch, JackieBond, Christine2007-09-172007-09-172007Cleland, J., Francis, J., Watson, M., Inch, J., and Bond, C. (2007) Using theory to improve communication : designing a communication skills training package for medicine counter assistants. International Journal of Pharmacy Practice, 15, pp. 79-81.0961-7671http://hdl.handle.net/2164/162142997 bytesapplication/pdfenEducationPharmacyCommunicationUsing theory to improve communication : designing a communication skills training package for medicine counter assistantsJournal Article