Eslava Bautista, JorgeBeecroft, Mark2024-06-142024-06-142024-04-30Eslava Bautista, J & Beecroft, M 2024, 'Data as a potential path for the automotive aftersales business to remain active through and after the decarbonisation', International Journal of Services Technology and Management, vol. 29, no. 1, pp. 39-58. https://doi.org/10.1504/IJSTM.2024.1382621460-6720https://hdl.handle.net/2164/2361020539942engSDG 7 - Affordable and Clean Energyafter salesAutomotive sectorDecarbonisationcustomer serviceelectrification of vehiclesDataRemote DiagnosisNew Business modelsTA Engineering (General). Civil engineering (General)TAData as a potential path for the automotive aftersales business to remain active through and after the decarbonisationJournal article10.1504/IJSTM.2024.138262http://www.scopus.com/inward/record.url?scp=85192686486&partnerID=8YFLogxK291