Dixon-Woods, MaryMinion, Joel TMcKee, LornaWillars, JanetMartin, Graham2014-10-212014-10-212014-08Dixon-Woods, M, Minion, J T, McKee, L, Willars, J & Martin, G 2014, 'The friends and family test : a qualitative study of concerns that influence the willingness of English National Health Service staff to recommend their organisation', Journal of the Royal Society of Medicine, vol. 107, no. 8, pp. 318-325. https://doi.org/10.1177/01410768145323920141-0768http://hdl.handle.net/2164/37398380231engquality of carenet promoterstaff concernssoft intelligenceNational Health ServiceR MedicineRThe friends and family test : a qualitative study of concerns that influence the willingness of English National Health Service staff to recommend their organisationJournal article10.1177/01410768145323921078