Baldie, Deborah J.Guthrie, BruceEntwistle, VikkiKroll, Thilo2017-08-042017-08-042018-02Baldie, D J, Guthrie, B, Entwistle, V & Kroll, T 2018, 'Exploring the impact and use of patients' feedback about their care experiences in general practice settings - a realist synthesis', Family Practice, vol. 35, no. 1, pp. 13-21. https://doi.org/10.1093/fampra/cmx0670263-2136ORCID: /0000-0002-0856-4025/work/74327858http://hdl.handle.net/2164/9071Chief Scientist Office Doctoral Training Fellowship in Health Services and Health of the Public Research. Ref: DTF/08/0791126349engAccess and evaluationhealth carehealth care qualitypatient advocacypatient satisfactionquality assurancequality of health careTotal quality managementR MedicineChief Scientist Office (CSO)DTF/08/07RJournal article10.1093/fampra/cmx067351