Browsing by Author "Montgomery, Catherine M."
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Item How do frontline staff use patient experience data for service improvement? : Findings from an ethnographic case study evaluation(2020-07-01) Locock, Louise; Montgomery, Catherine M.; Parkin, Stephen; Chisholm, Alison; Bostock, Jennifer; Dopson, Sue; Gager, Melanie; Gibbons, Elizabeth; Graham, Chris; King, Jenny; Martin, Angela; Powell, John; Ziebland, Sue; University of Aberdeen.Aberdeen Centre for Evaluation