Management Studies (Department)
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Item Organizational control & the Catholic Church: a case study(2007-05-03T13:48:04Z) Littler, Craig R.; Randall, JulianThis paper presents an analysis of the problem of child-abusing priests in the Catholic Church using data from the USA, UK and Ireland. The apparent scale of this issue raises crucial theoretical as well as policy issues. This paper explores various organizational explanations, linking it to traditional methods of ‘confessional control’ of organizational members. This is a novel concept which brings the issue into a wider organizational lens. Confessional control creates a series of guilt-laden identities that serve to maintain hierarchical control as well as social inclusion. Thus the process of recycling priests was part of a long-persisting pattern applied to child abuse cases. The theoretical implications of this are explored. The data consists of a series of cases across the three countries, partly drawn from a data-base of 4,000 alleged cases.Item Ambiguity and ambivalence: organizational change in government departments(2007-03-05T16:52:41Z) Randall, Julian; Procter, StephenThe way in which workers and managers interpret change at work has been an important focus of interest for researchers. This interpretation may find them assimilating change as they listen to accounts from other workers experienced in the outcomes of such events. On the other hand, there may be a divergence among workers concerning the value and meaning to be ascribed to the change events. If this is the case, a culture of ambiguity may be said to exist, where the nature, degree and value of the cultural change are highly contested and remarkably unclear (McLoughlin et al;., 2005). Following Piderit (2000), this paper suggests this may explain the disparity between an individual’s expectancy of change and their response to it, and also that, individuals’ ambivalence may influence whether they accept change, adapt to it, or reject it out-of-hand, . We show how different dimensions of ambivalence in different individuals can lead not only to different responses to imposed change at work, but can also account for individuals coming to terms with the demands of change.Item ‘I don’t know what I’m doing. How about you?’: Discourse and identity in practitioners dealing with the survivors of childhood sexual abuse.(2007-01-30T15:37:20Z) Randall, JulianThis research is based on interviews conducted with a voluntary group of health practitioners who care for the adult survivors of childhood sexual abuse in one area of Scotland. This project takes a broadly interpretive approach to the interviews, and examines the processes of sense-making apparent in the scripts of the doctors, community nurse and counsellors who comprise this voluntary Forum. Those interviewed were highly sceptical of traditional medical approaches to dealing with survivors of such abuse, and they all questioned the effectiveness of expert professional knowledge. The research highlights the role of patient disclosure as a key mechanism in the process of their treatment, which is akin to the confessional technology discussed in detail in the work of Michel Foucault. Combined with other medical technologies patient disclosure is revealed as a technique of normalization. In this particular case the experts themselves were engaged in unravelling this process in search of alternative approaches to caring for their patients, which were based on a relationship of equal partnership rather than of expert authority. This research thus begins to illustrate the processes of sense-making and identity formation which exist between professional health care workers and the victims of abuse for whom they care.