The friends and family test : a qualitative study of concerns that influence the willingness of English National Health Service staff to recommend their organisation
| dc.contributor.author | Dixon-Woods, Mary | |
| dc.contributor.author | Minion, Joel T | |
| dc.contributor.author | McKee, Lorna | |
| dc.contributor.author | Willars, Janet | |
| dc.contributor.author | Martin, Graham | |
| dc.contributor.institution | University of Aberdeen.Other Applied Health Sciences | en |
| dc.contributor.institution | University of Aberdeen.Business Management | en |
| dc.date.accessioned | 2014-10-21T15:39:01Z | |
| dc.date.available | 2014-10-21T15:39:01Z | |
| dc.date.issued | 2014-08 | |
| dc.description.status | Peer reviewed | en |
| dc.format.extent | 8 | |
| dc.format.extent | 380231 | |
| dc.identifier | 35840548 | |
| dc.identifier | 4965587b-54d5-4d44-aa3d-20477ef07e0a | |
| dc.identifier | 24781160 | |
| dc.identifier | 84905675296 | |
| dc.identifier.citation | Dixon-Woods, M, Minion, J T, McKee, L, Willars, J & Martin, G 2014, 'The friends and family test : a qualitative study of concerns that influence the willingness of English National Health Service staff to recommend their organisation', Journal of the Royal Society of Medicine, vol. 107, no. 8, pp. 318-325. https://doi.org/10.1177/0141076814532392 | en |
| dc.identifier.doi | 10.1177/0141076814532392 | |
| dc.identifier.iss | 8 | en |
| dc.identifier.issn | 0141-0768 | |
| dc.identifier.uri | http://hdl.handle.net/2164/3739 | |
| dc.identifier.vol | 107 | en |
| dc.language.iso | eng | |
| dc.relation.ispartof | Journal of the Royal Society of Medicine | en |
| dc.subject | quality of care | en |
| dc.subject | net promoter | en |
| dc.subject | staff concerns | en |
| dc.subject | soft intelligence | en |
| dc.subject | National Health Service | en |
| dc.subject | R Medicine | en |
| dc.subject.lcc | R | en |
| dc.title | The friends and family test : a qualitative study of concerns that influence the willingness of English National Health Service staff to recommend their organisation | en |
| dc.type | Journal article | en |
