“Using humanity to change systems” – Understanding the work of online feedback moderation : a case study of Care Opinion Scotland
Date
2022-02
Journal Title
Journal ISSN
Volume Title
Publisher
Citation
Berry, E, Skea, Z, Campbell, M & Locock, L 2022, '“Using humanity to change systems” – Understanding the work of online feedback moderation : a case study of Care Opinion Scotland', Digital Health, vol. 8, pp. 1-13. https://doi.org/10.1177/20552076211074489