Real-time information sharing, customer orientation, and the exploration of intra-service industry differences : Malaysia as an emerging market

Ghouri, Arsalan Mujahid; Akhtar, Pervaiz; Haq, Mirza A.; Mani, Venkatesh; Arsenyan, Gayane; Meyer, Martin

Real-time information sharing, customer orientation, and the exploration of intra-service industry differences : Malaysia as an emerging market

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Akhatar_et_al_TFSC_RealtimeInformationSharing_AAM.pdf (575.89 KB)

Date

2021-06

Authors

Ghouri, Arsalan Mujahid

Citation

Ghouri, A M, Akhtar, P, Haq, M A, Mani, V, Arsenyan, G & Meyer, M 2021, 'Real-time information sharing, customer orientation, and the exploration of intra-service industry differences : Malaysia as an emerging market', Technological Forecasting and Social Change, vol. 167, 120684. https://doi.org/10.1016/j.techfore.2021.120684