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Real-time information sharing, customer orientation, and the exploration of intra-service industry differences : Malaysia as an emerging market

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dc.contributor.authorGhouri, Arsalan Mujahid
dc.contributor.authorAkhtar, Pervaiz
dc.contributor.authorHaq, Mirza A.
dc.contributor.authorMani, Venkatesh
dc.contributor.authorArsenyan, Gayane
dc.contributor.authorMeyer, Martin
dc.contributor.institutionUniversity of Aberdeen.Business Managementen
dc.date.accessioned2022-08-24T23:10:38Z
dc.date.available2022-08-24T23:10:38Z
dc.date.embargoedUntil2022-08-25
dc.date.issued2021-06
dc.description.statusPeer revieweden
dc.format.extent13
dc.format.extent589707
dc.identifier188785461
dc.identifier84094534-8b0c-4b7a-8d29-550b9f8e92df
dc.identifier85101352557
dc.identifier.citationGhouri, A M, Akhtar, P, Haq, M A, Mani, V, Arsenyan, G & Meyer, M 2021, 'Real-time information sharing, customer orientation, and the exploration of intra-service industry differences : Malaysia as an emerging market', Technological Forecasting and Social Change, vol. 167, 120684. https://doi.org/10.1016/j.techfore.2021.120684en
dc.identifier.doi10.1016/j.techfore.2021.120684
dc.identifier.issn0040-1625
dc.identifier.otherORCID: /0000-0002-5598-9480/work/89710458
dc.identifier.otherORCID: /0000-0002-7896-4438/work/159079053
dc.identifier.urihttps://hdl.handle.net/2164/19105
dc.identifier.vol167en
dc.language.isoeng
dc.relation.ispartofTechnological Forecasting and Social Changeen
dc.subjectReal-time information sharingen
dc.subjectEmerging Marketsen
dc.subjectCustomer orientation and purchase and repurchase behavioren
dc.subjectService industry and industry 4.0en
dc.subjectHD28 Management. Industrial Managementen
dc.subjectSupplementary Dataen
dc.subject.lccHD28en
dc.titleReal-time information sharing, customer orientation, and the exploration of intra-service industry differences : Malaysia as an emerging marketen
dc.typeJournal articleen

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